Right of withdrawal

EMME-CI considers that all dissatisfied customers of the products

ordered must have the right to withdraw, without penalty, and in the best conditions.

In accordance with Article about refund LEGISLATIVE DECREE 21 February 2014,

n. 21

Implementation of Directive 2011/83 / EU on consumer rights, amending Council

Directives 93/13 / EEC and 1999/44 / EC and repealing Directives 85/577 / EEC and 97/7 / EC.

(14G00033) the statutory period for exercising the right of withdrawal is 14 working days from

day of receipt of the goods by the consumer if they were satisfied with the

information requirements.

If this deadline expires on a Saturday, a Sunday or a public holiday or not

working, it will be extended until the next working day.

The customer that will return the product in the exercise of his right of withdrawal is entitled to

reimbursement of the price of the / the product / s ordered except the shipping costs round ritrono. On

proposal EMME-CI, the customer who has exercised his right of withdrawal

It may, however, opt for an exchange or a credit note.


To exercise the right of withdrawal, CI-EMME recommends Customer

follow the procedure, please contact our after sales service to the mail:

Contact us now: 0883/559798
Email: ciemme.conversano@libero.it

(National rate), which will provide confirmation of the declaration of withdrawal to Her

email address, or e-mail:

Information concerning the exercise of the right of withdrawal

Right of withdrawal

You have the right to terminate the contract, without giving any reason within 14 days.

The withdrawal period will expire after 14 days from the day when you or a third party, other than the

carrier and indicated by you acquires, physical possession of the goods.

To comply with the withdrawal deadline, it is sufficient for you to send your e-mail communication:


on the exercise of the right of withdrawal before the expiration of the withdrawal period.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse all payments received

carried out in our favor, except the cost of delivery, without undue delay and in

no case later than 14 days from the day we are informed about your decision to

terminate this contract.

These refunds will be made using the same means of payment as you used for

the initial transaction, unless you have expressly agreed otherwise; in

However, it will not incur any fees as a result of such reimbursement.

And 'it sends back the goods by express courier with proof of delivery or

deliver them to:

CI-CI-EMME EMME, Via Barletta 214 76123 Andria BT Italy - without undue delay and in any case within 14

days from the day on which you communicate your withdrawal from this contract. The term is

met if you send back the goods before the expiration of the 14 day period.

Exceptions to the right of withdrawal:

a supply of goods made to specifications or clearly personalized. choice of color or

measuring variant different from the pictures shown on the site (many products are customizable

inquire before the withdrawal of any exclusions)

Acquisition by professionals with Piva


In case of use of the right of withdrawal for only part of the order, only the price of

returned products will be refunded.

In case of partial withdrawal of the order, the customer who benefited during the initial order

free shipping for exceeding a minimum value of the order will be

charged the corresponding shipping costs order made if the latter is

of lower value than the purchase minimum required to achieve the shipment